Reference

suhu777 Privacy Policy: What We Collect and Why

The suhu777 Privacy Policy sets out exactly what personal data we collect when you open an account, deposit via DANA or QRIS, or contact our support team —…

Account data — name, phone, emailPayment data — DANA, OVO, GoPay, QRISDevice and session dataSupport contact recordsRetention periods disclosed

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Explore What Data suhu777 Collects From You

suhu777 Service availability depends on jurisdiction. Users are responsible for checking local law before access.

When you open an account, we collect the information you provide directly: your name, phone number, email address and the payment method you link — whether that is DANA, OVO, GoPay, QRIS, a virtual account or a bank transfer to BCA, BRI, Mandiri or BNI. We

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also collect session data automatically, including your device type, IP address, browser and the pages you visit inside the lobby. This data is used to verify your identity before account access is granted, to process deposits and withdrawals accurately, and to improve how the platform performs
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on mobile for accounts in Makassar and across Indonesia. We do not sell your personal data to third parties. Availability of certain account features depends on local law.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

PRIVACY CONTACT PATHS

Reach Us With Your Privacy Questions

If you need to request a copy of your data, ask us to correct inaccurate records, or understand how your DANA or OVO payment details are stored, our support team is available around the clock. You can reach us through live chat inside the account dashboard, by email at the address listed in your account settings, or by using the in-app help ticket system — available 24 hours a day, 7 days a week.

Team online

Live Chat

Available 24/7 inside your account dashboard. Raise a data request, correction or deletion enquiry directly with an agent in real time.

Email Support

Send a written data request to the address shown in your account settings. We aim to respond to all Privacy Policy enquiries within 48 hours.

Help Ticket

Submit a formal ticket via the in-app help centre. Useful for data retention queries, QRIS transaction record requests and account deletion steps.

HOW WE PROTECT DATA

Switch to a Platform That Takes Data Handling Seriously

Data security on suhu777 covers your account credentials, your linked wallet details and the records generated each time you load a lobby game or process a withdrawal.

Encryption in Transit

All data exchanged between your device and our servers — including DANA deposit references and account login tokens — is…

Cookie Usage

We use session cookies to keep you logged in and analytics cookies to understand lobby navigation patterns.

Account Security Steps

Phone number verification is required before account access is granted.

Data Retention Periods

Account records are held for as long as your account remains active.

Who Can Access Your Data

Only authorised operations staff with a direct account-management or payment-verification role can access your personal records.

Requesting Changes

You may request a correction, export or deletion of your data at any time via live chat or email.

Common Questions About the suhu777 Privacy Policy

The questions below cover what our Privacy Policy means in practice — from how your DANA wallet details are stored to how you can request account data deletion. If you do not find your answer here, open a live chat ticket from your account dashboard at any time.

We collect your name, phone number and email address at registration, plus the payment method you link — such as DANA, OVO or QRIS. Device and session data is collected automatically when you access the lobby.

We store a transaction token or reference number, not your full wallet credentials. DANA and QRIS references are retained for 90 days after each transaction and are used only for withdrawal verification purposes.

We do not sell your personal data. Data may be shared with payment processors — such as banks handling BCA or BRI transfers — strictly to process your deposits and withdrawals where local law permits.

Submit a data export request via live chat or email through your account settings. We aim to deliver your data export within 5 business days of receiving a valid request.

Yes. Send a deletion request through the help ticket system or email support. We will confirm deletion within 5 business days, subject to any legal retention obligations that depend on local law.

We use session cookies for login continuity and analytics cookies to track lobby navigation. You can disable non-essential cookies in your browser settings at any time without affecting account login.

After account closure, OVO and GoPay transaction references are held for the legally required retention period and then deleted. No wallet credential is retained beyond that window where local law permits.

suhu777 Privacy Policy: What We Collect and Why

Reach Us With Your Privacy Questions

Live Chat

Email Support

Help Ticket

Switch to a Platform That Takes Data Handling Seriously

Encryption in Transit

Cookie Usage

Account Security Steps

Data Retention Periods

Who Can Access Your Data

Requesting Changes

Common Questions About the suhu777 Privacy Policy

01 What personal data does suhu777 collect when I open an account?

02 How does suhu777 store my DANA or QRIS payment details?

03 Does suhu777 share my personal data with third parties?

04 How do I request a copy of the data suhu777 holds about me?

05 Can I ask suhu777 to delete my account and personal data?

06 Does suhu777 use cookies, and can I control them?

07 What happens to my OVO or GoPay data if I close my account?

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